Voice of Customer

Case Sharing | MAN 7L23/30H New Crankshaft Supply & Remote Installation Guidance

Date of release:2020-10-21 18:34:00.0

Case details

Customer: The China Navigation Co. Pte. Ltd.

Vessel Name: SHANSI

Period: 2020-2-6

Location: Singapore

RMS auxiliary engine team sourced from the original crankshaft manufactures to make a new crankshaft ready within 1 week during China spring festival period. After installation onboard, RMS technical support team offered one month free charge technical guidance of installation and debugging, which was highly appreciated by the customer. 

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