Voice of Customer

Case Sharing | Rudder Stock Drawing Identification and Customization

Date of release:2020-10-21 18:43:00.0

Case details

Customer: THOME SHIP MANAGEMENT PTE LTD.

Vessel Name: Funing

Period: 2020-9-5

Location: Singapore

RMS spare parts team identified errors in LR class drawing for ship Funing’s rudder stock and got those corrected proactively, then finished manufacturing this 6035mm length rudder stock within 15 working days - the manufacturing time takes 60 working days in usual, before shipping to Singapore, which helped customer to have avoided heavy losses.

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